Reset Your Birth Certificate Online Account Password

If you've forgotten your password or are having trouble accessing your Birth Certificate Online account, this guide will walk you through the password reset process. Ensuring you have access to your account is crucial for managing your birth certificate services. For a step-by-step guide on registration, you can visit our Registration Guide. For related guidance, see Birth Certificate Online Portal Login Steps.

Who This Is For

This guide is intended for individuals who have created an account on the Birth Certificate Online portal and are experiencing difficulties logging in due to forgotten passwords.

• Users who have an existing account.
• Individuals needing to update their login credentials.

Eligibility & Requirements (Verify Official Notice)

To reset your password, you must be eligible based on the following criteria. It is essential to verify the most current requirements on the official portal to ensure you have the necessary information.

• Must have an active account registered on the Birth Certificate Online portal.
• Access to the email or phone number linked to your account for verification.

Documents Needed

You may not need physical documents to reset your password, but having access to your registered email or mobile number is crucial for the verification process.

• Registered email address.
• Registered mobile number for OTP verification.

Step-by-Step: How to Proceed

Follow these steps to reset your password securely: First, visit the login page of the Birth Certificate Online portal. Click on the 'Forgot Password?' link, then enter your registered email address or phone number. You will receive a verification link or OTP to your registered contact, which you will use to set a new password.

1. Go to the login page: Start by navigating to the Birth Certificate Online portal's login page. If you need assistance finding it, use the Portal Access Guide.

2. Click on 'Forgot Password?': Look for the 'Forgot Password?' link, usually located beneath the password entry field.

3. Enter your registered email or phone number: Input the email address or phone number associated with your account. Ensure that you enter it correctly to avoid delays.

4. Check your email/SMS for a verification link or OTP: After submission, check your email inbox or SMS for a verification code or link. If you don’t see it, check your spam or junk folder.

5. Follow the instructions to set a new password: Click on the link or enter the OTP to access the password reset interface. Here, you can enter a new password. Remember to create a strong password that combines letters, numbers, and symbols for added security.

• Go to the login page.
• Click on 'Forgot Password?'.
• Enter your registered email or phone number.
• Check your email/SMS for a verification link or OTP.
• Follow the instructions to set a new password.

Common Issues & Fixes

Users may encounter several common issues when resetting their password. Here are some typical problems and solutions:

1. Not receiving the verification email or SMS: If you don't receive the verification code, first check your spam folder. If it’s not there, ensure that your phone is capable of receiving SMS messages and that your email account is active.

2. Link/OTP expiration: Verification links or OTPs typically expire after a short period for security reasons. Make sure to complete the reset process promptly after receiving the verification.

3. Incorrect email or phone number: Double-check the contact details you entered during registration. If you suspect you have entered the wrong details, you may need to contact support for assistance.

• Not receiving the verification email or SMS - Check your spam folder or ensure your phone is receiving messages.
• Link/OTP expiration - Ensure you reset your password promptly after receiving the verification.
• Incorrect email or phone number - Double-check the contact details you entered during registration.